Reference

What You Agree To When You Use bajie live

These terms set out the rules that govern your account, your transactions through bKash, Nagad, and Rocket, and your access to the lobby. Availability depends on your local law and eligible regions — read this before you open an account.

Account EligibilityWallet & Payment RulesData HandlingAccount Closure RightsJurisdiction Conditions
bajie live What You Agree To When You Use bajie live
ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data are managed under a clear set of practices. Here is what we do and how you can act on your rights.

Data Retention We retain your account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of stored data via the Help Centre.
Cookie Use We use session and preference cookies to keep you logged in across your mobile browser and desktop. You can manage cookie preferences from your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately to freeze your account and wallet.
Requesting Changes To update personal details, correct wallet information, or request account closure, submit a request through the Help Centre. Wallet changes require re-verification against your bKash, Nagad, or Rocket number.
POLICY CONTACT

Reach Us About Legal or Account Queries

Team online

Live Chat

Open the chat widget from any page in the lobby. Our support team handles account eligibility questions, policy clarifications, and wallet verification issues directly through chat.

Email Support

Send detailed legal or account queries to our support address. We respond to policy-related emails within one business day and confirm receipt immediately.

Account Help Centre

The Help Centre covers account closure requests, data access queries, and wallet dispute steps. Access it from your account dashboard on mobile or desktop.

Common Questions About Our Terms

Answers to the questions we hear most about account rules, data rights, and eligibility.

Eligibility depends on your local law and the region you are accessing from. You must confirm that online gaming is lawful in your location before registering. We do not accept accounts from prohibited regions.

Yes. Submit a data access request through the Help Centre from your account dashboard. We will confirm receipt and provide a summary of stored data within the timeframe required by applicable law.

Wallet details linked to your account are retained only for the legally required period after closure. Any pending balance is processed back to your registered bKash, Nagad, or Rocket number before the account is closed.

Contact live chat directly from the lobby or submit a written query via email. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready so our team can review it promptly.

Yes. We notify you through your registered contact details whenever terms are updated. Continuing to use the platform after notification means you accept the revised terms. You may close your account if you do not agree.

Contact live chat immediately to freeze your account. Our team will suspend wallet activity and guide you through the OTP re-verification process to restore secure access to your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.