What We Collect and Why It Matters
When you open an account, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to meet financial compliance
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requirements that apply in eligible regions. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. Cookies track your session state so you stay logged in as you move between the
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lobby and your wallet. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Your data is stored on secured servers and access is restricted
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to staff with a direct operational need. Retention periods follow applicable law in the regions where we operate; when data is no longer needed, it is deleted or anonymised. If you close your account, we retain only what compliance rules require and remove the rest on
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a rolling schedule. Use of this platform is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.